Last updated: July 7, 2025

Moissanite Lab ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

• Personal Information: Your name, email address, shipping address, billing address, phone number, and payment details.

• Device Information: IP address, browser type, time zone, and cookies that help us understand how you use our site.

• Order Information: Products you view, add to cart, and purchase.

2. How We Use Your Information

We use your information to:

• Fulfill and ship your orders

• Communicate with you about your order or inquiry

• Screen for fraud and secure our website

• Send marketing emails (only if you opt-in)

3. Sharing Your Information

We only share your information with:

• Shopify (our e-commerce platform)

• Payment processors (like Stripe or PayPal)

• Shipping providers

• Email marketing services (if you’ve subscribed)

We do not sell or rent your information.

4. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Withdraw your consent at any time (for marketing purposes)

To exercise these rights, contact us at: hello@moissanitelab.co.uk

5. Cookies

We use cookies to improve your experience and help with analytics. You can disable cookies in your browser settings.

6. Data Retention

We keep your information only as long as needed for business and legal purposes.

7. Contact Us

If you have questions or concerns about your privacy, contact us at:
📧 hello@moissanitelab.co.uk