Whether you're ready to design your dream piece or simply have questions about our jewellery, we're here to help with expert guidance and genuine care. For questions about our collection, care guidance, sizing advice, or anything else jewellery-related, we're here to help with expert knowledge and genuine enthusiasm.

Woman wearing a silver moissanite necklace against a neutral background

HOW TO REACH US

We typically respond within 24 hours, often much faster during UK business hours.

EMAIL: hello@moissanitelab.co.uk For both custom enquiries and general questions - we read every message personally.

PHONE CONSULTATION: Available by appointment for detailed custom design discussions.

SERVICE AREAS

  • UK nationwide: London, Manchester, Edinburgh, Birmingham, and beyond
  • International shipping: United States, Canada, Australia, and Western Europe

OFFICE HOURS

Monday - Friday: 9:00 AM - 5:00 PM GMT
Weekend enquiries welcomed, with responses by Monday morning

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